Viherbs® Shipping and
Return Policies



At Viherbs®, we prioritize uncompromising quality and your satisfaction. Our 100% Satisfaction Guarantee backs all our products. Here’s everything you need to know about our shipping, returns, and refunds:

1. How to Track Your Order

Once your order is processed, you’ll receive an email with a tracking link. Check your inbox (and spam folder, just in case) for this email. If you need assistance, please feel free to reach out to us via call or WhatsApp at +971 55 221 4352.

2. Order Processing

Processing Time:
All orders are processed within 3 business days. Orders are not processed or shipped on weekends or holidays.

Order Confirmation:
You will receive a confirmation email once your order has been processed and shipped. This email will include tracking information.

3. Shipping Methods

We offer the following shipping methods:

  • Standard Shipping: 7 - 10 days ( Can go up to 12 days on holidays )

4. Delivery Times

Delivery times vary depending on the destination. Below are estimated delivery times:

  • United states, Canada : 7-12  business days

Note: These are estimated delivery times and not guaranteed. Delays can occur due to unforeseen circumstances such as weather, customs delays, and other factors beyond our control.

5. Shipping Rates

Shipping charges for your order will be calculated and displayed at checkout. Rates are based on the destination of your order.

6. International Shipping

We offer international shipping to the following countries: United States, Canada, United Kingdom, Australia . Please note that delivery times may be longer for international orders.

Customs, Duties, and Taxes:
Your order may be subject to customs duties, import taxes, or other fees, which are the responsibility of the recipient. These charges are not included in our shipping rates and are levied by the customs office of the destination country.

7. Tracking Your Order

You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.


8. Lost or Damaged Packages

We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging materials and damaged goods before filing a claim.

9. Shipping Restrictions

Some products may have shipping restrictions due to local regulations. We do not ship to P.O. boxes, APO/FPO addresses, or certain international destinations. If you have any questions regarding shipping restrictions, please contact our customer support.

10. Contact Us

If you have any questions about our shipping policy or need assistance with your order, please contact us at:

  • Email: support@viherbsnutrition.com

  • Whatsapp: +213 556253243

  • Live Chat: